Adventure FAQs

Which airport do I need to fly in and out of? Plus airport code

Fly into and out of Marrakech Menara Airport (RAK).

What time do I need to arrive (in time for the welcome meeting)?

Before 4pm ideally. The welcome meeting and dinner will be from 6pm starting at the hotel, around 20 minutes away from the airport.

What time should my flight depart on the last day?

There are no activities planned for the last day, so leave any time you wish. The airport is approximately 20 minutes away from the hotel, and your Pack Leader can help you book your transfers the night before if needed.

Are airport transfers included?

If you arrive on Day 1 of your adventure, or you’ve booked yourself a pre-night at the same hotel the adventure starts from, your airport arrival transfer will be included. Arrival transfers are private to Flash Pack and in groups depending on flight times, so you may have to wait in the airport for a short while.

However, if you’ve booked alternative pre-trip accommodation or are arriving by another mode of transport, you’ll have to arrange your own arrival transfer. 

Please also note: in order to secure your place on the private transfer, you’ll need to provide your flight details to our Customer Experience team no later than 30 days prior to your adventure’s departure date. You’ll get automated email reminders about this, but the team won’t be chasing you. That’s why it’s key to get this information over in good time. If the details are provided later than 30 days pre-departure, you’ll have to arrange your own arrival transfer.

Departure transfers are typically not included due to travelers leaving at varying times. That said, your Pack Leader will happily help arrange departure transfers for you if required.

Do I need a visa?

Up-to-date visa and entry information can be found using our official partner, Sherpa, who can help you arrange a visa if needed.

You can also find essential travel advice – including security and local laws, as well as passport and visa information – on the government website of your home country:

• UK residents: review the Foreign, Commonwealth & Development Office (FCDO) Travel Advice before your adventure.
• US residents: consult the US Department of State Travel Advice for important travel information.
• Australian residents: check the Smart Traveler website for up-to-date travel advice.
• Residents of other countries: refer to the travel advice provided by your own government or local consulate.

Please be aware that passport and visa requirements can change before departure, so it’s important to stay updated with the latest information.

What vaccinations and medication will I need?

While we are not medical professionals and cannot offer personalized medical advice, we want to ensure you have a safe and enjoyable adventure. Here are some tips to help you prepare.

1. Consult with a healthcare professional

We recommend scheduling an appointment with your travel nurse or doctor at least eight weeks before your adventure. This will give you ample time to receive any necessary vaccines or medications.

2. Up-to-date medical advice

• UK residents: visit the NHS Fit For Travel website for the latest medical advice.
• US residents: check the U.S. Centers for Disease Control and Prevention website for specialized health information.
• Australian residents: refer to the Smart Traveler Health website for current medical advice.

3. Government travel advice

• UK residents: review the Foreign, Commonwealth & Development Office (FCDO) Travel Advice before your adventure.
• US residents: consult the US Department of State Travel Advice for important travel information.
• Australian residents: check the Smart Traveler website for up-to-date travel advice.

4. Medication tips

If you take prescription medication, ensure you bring enough to last the entire adventure, plus a few extra days in case of travel delays. Carry a copy of your prescription with you in case you need to visit a clinic while abroad.

We hope this information will help you prepare for a safe and healthy adventure.

What level of fitness do I need?

Overall, this trip is pretty relaxed. There is a light hike of one to two hours in the Imlil Valley, suitable for most fitness levels.

We recommend having a read-through of the itinerary above, and getting in touch if you have specific questions on fitness. 

Why do I need to print my travel documents?

There’s a chance that Marrakech Airport will not accept mobile versions of boarding passes (and other important documents). With this in mind, please ensure you have printed all boarding passes and other required documents to present alongside any mobile information you have stored on your phone.

What about Ramadan? Will it affect my trip?

Some aspects of your itinerary could change during Ramadan and the national celebration of Eid Al Fitr (the Festival of Fast-breaking) as many shops and restaurants will be closed. It will also be quite difficult to obtain alcohol during Ramadan – your Pack Leader will be able to advise.

What should I expect from the hammam experience?

Hammams are a traditional part of Moroccan culture, which many local people visit every week to relax, detoxify, and catch up on the local news. Men and women have separate areas, and within these areas, you’ll undress in a shared room, store your clothes in a locker, and be given a robe to wear. Swimwear should be worn for the experience, however if you’re wearing swimwear on your top half, the hammam team may ask if you’d like to remove it for the massage. You’re welcome to do so if you feel comfortable, but it’s entirely your choice.

First, you’ll relax on marble seats in a hot steam room, designed to open up your pores. Then you’ll be taken to a private room where your masseuse will apply black beldi soap (made from olive leaves and argan oil) all over your body, which they will then scrub off using a kess (exfoliating mitt) and you’ll be given an invigorating full body massage.

The process takes around 30-45 minutes and you’ll come out feeling refreshed, renewed and with the softest, cleanest skin you can imagine. Back in your robe, you’ll be taken to a shared room to relax and served a refreshing mint tea. Be sure to drink lots of water, too. It’s a good idea to bring flip flops, shampoo and conditioner and leave your valuables at home.

Will the itinerary change?

Please be aware that the itinerary, activities, and hotels are subject to change. These changes are rare but can happen with little notice due to availability, poor weather, seasonal changes, or other circumstances beyond our control – but we’ll always do our best to ensure it has little impact on your experience. From time to time, we may also make changes to your itinerary to try out new ideas and keep things fresh and exciting which we will always try and communicate to you.