Adventure FAQs

Which airport do I need to fly in and out of? Plus airport code

Fly into Osaka International Airport (ITM) or Kansai International Airport (KIX), and out of Tokyo Haneda Airport (HND) or Narita International Airport (NRT).

What time do I need to arrive (in time for the welcome meeting)?

Please arrive at the airport by 3pm or earlier.

After arriving at either Osaka International (Itami) Airport (ITM) or Kansai International Airport (KIX), please proceed through immigration. Once you have collected your luggage, proceed to the exit of the security area where you will be met by a Flash Pack representative and taken to your hotel by taxi. It’s best to connect to the Wi-Fi upon landing should you need to contact your driver.

Are airport transfers included?

If you arrive on Day 1 of your adventure, or you’ve booked yourself a pre-night at the same hotel the adventure starts from, your airport arrival transfer will be included. Arrival transfers are private to Flash Pack and in groups depending on flight times, so you may have to wait in the airport for a short while.

However, if you’ve booked alternative pre-trip accommodation or are arriving by another mode of transport, you’ll have to arrange your own arrival transfer. 

Please also note: in order to secure your place on the private transfer, you’ll need to provide your flight details to our Customer Experience team no later than 30 days prior to your adventure’s departure date. You’ll get automated email reminders about this, but the team won’t be chasing you. That’s why it’s key to get this information over in good time. If the details are provided later than 30 days pre-departure, you’ll have to arrange your own arrival transfer.

Departure transfers are typically not included due to travellers leaving at varying times. That said, your Pack Leader will happily help arrange departure transfers for you if required.

Are tips included?

Tipping is not part of Japanese culture so is not expected on this trip. Should you wish to tip your guide please do so with discretion and place the money in an envelope.

Do I need a visa?

Up-to-date visa and entry information can be found using our official partner, Sherpa, who can help you arrange a visa if needed.

You can also find essential travel advice – including security and local laws, as well as passport and visa information – on the government website of your home country:

• UK residents: review the Foreign, Commonwealth & Development Office (FCDO) Travel Advice before your adventure.
• US residents: consult the US Department of State Travel Advice for important travel information.
• Australian residents: check the Smart Traveler website for up-to-date travel advice.
• Residents of other countries: refer to the travel advice provided by your own government or local consulate.

Please be aware that passport and visa requirements can change before departure, so it’s important to stay updated with the latest information.

What vaccinations and medication will I need?

While we are not medical professionals and cannot offer personalised medical advice, we want to ensure you have a safe and enjoyable adventure. Here are some tips to help you prepare.

1. Consult with a healthcare professional

We recommend scheduling an appointment with your travel nurse or doctor at least eight weeks before your adventure. This will give you ample time to receive any necessary vaccines or medications.

2. Up-to-date medical advice

• UK residents: visit the NHS Fit For Travel website for the latest medical advice.
• US residents: check the U.S. Centers for Disease Control and Prevention website for specialised health information.
• Australian residents: refer to the Smart Traveler Health website for current medical advice.

3. Government travel advice

• UK residents: review the Foreign, Commonwealth & Development Office (FCDO) Travel Advice before your adventure.
• US residents: consult the US Department of State Travel Advice for important travel information.
• Australian residents: check the Smart Traveler website for up-to-date travel advice.

4. Medication tips

If you take prescription medication, ensure you bring enough to last the entire adventure, plus a few extra days in case of travel delays. Carry a copy of your prescription with you in case you need to visit a clinic while abroad.

We hope this information will help you prepare for a safe and healthy adventure.

What do I need to know about luggage and public transport?

This itinerary makes extensive use of public transport, as it is the fastest and most reliable way to see Japan.

When you travel by bullet train, your luggage travels separately via Japanese post (called Takkyubin). This means that you send your luggage in the morning and get it back after noon the next day, so you will need to carry an overnight bag with you. Japanese post can only take one suitcase per person, so it’s best to pack light for this adventure.

Will my allergy/dietary requirement be accommodated?

Japan has some incredible cuisine, but the nature of their dishes mean that some allergies are harder to manage. If you have a severe gluten, soy or sesame allergy or you have coeliac disease, please get in contact with us before booking this tour so we can discuss how best to look after you.

We’ll always do our best to manage any allergies on tour, but we also recommend bringing allergy information cards in Japanese (easily purchased online) and bring some snacks that you know you tolerate well to help when you are out exploring.

As this is adventure travel to remote locations, we can never fully guarantee that a kitchen will follow cross-contamination guidelines or that their local guidelines will match those that we expect to be followed in the Western world. We therefore request you to be vigilant and question any meal you have concerns about. Your Pack Leader will always be willing to help if you have any concerns.

Will this itinerary change?

Please be aware that the itinerary, activities and hotels are subject to change. These changes can happen with little notice due to availability, poor weather, seasonal changes, or other circumstances beyond our control – but we’ll always do our best to ensure it has little impact on your experience. From time to time, we may also make changes to your itinerary to try out new ideas and keep things fresh and exciting.

What fitness levels do I need for this trip?

While this trip doesn’t include any strenuous activities, it does involve a lot of walking and using public transport.

We recommend having a read-through of the itinerary above, and getting in touch if you have specific questions on fitness.

Are tattoos forbidden in Japan?

Tattoos are only forbidden when using public bathing facilities, such as onsen, pools, and group bathing areas in gyms and hotels. That means customers who have tattoos may be denied access from public facilities unless they can cover their tattoos. However, more and more onsen are starting to permit tattoos, especially in tourist areas, and having a tattoo won’t affect any of the other activities.

Will I use a real sword in the samurai experience?

The swords will feel authentic but will not be sharp to minimise risk.